Chess Openings Academy Support

Quick Help: Most issues can be resolved by updating to the latest version or checking the FAQ below. For direct support, email us at christopheralexanderkeller@gmail.com

Contact Support

Email: christopheralexanderkeller@gmail.com

Response Time: Within 24-48 hours (usually faster!)

Languages: English, German

Frequently Asked Questions

🔧 Pieces Won't Move / Animations Frozen

Most Common Solution:

Go to iOS Settings → Accessibility → Motion → Reduce Motion and turn it OFF

The app needs motion enabled for piece animations to work properly.

Alternative Solutions:

🎯 How Do I Switch Between Variations?

Each opening has multiple variations:

  1. From the opening detail screen, scroll down to see all variations
  2. Tap any variation to select it
  3. Press "Learn" to study that specific variation

🌓 How Do I Change the Theme?

  1. Go to the Settings tab
  2. Toggle between Light and Dark theme
  3. The app will remember your preference

📊 Is My Progress Saved?

Yes! Your progress is automatically saved:

Troubleshooting

⚠️ App Crashes on Launch

  1. Delete the app
  2. Restart your iPhone
  3. Reinstall from the App Store

🔄 Content Won't Load

Feature Requests & Feedback

We love hearing from our users! Send your suggestions to:

Email: christopheralexanderkeller@gmail.com

Legal Information

Privacy Policy: Read our Privacy Policy

Terms of Use: Standard Apple App Store Terms apply

Intellectual Property: Chess pieces by Cburnett (CC BY-SA 3.0)